Wired in - How Stephen Pagano connects with his 7,000 employees to help guide Time Warner Cable
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As you can see from my comment below, Stephen represents a great example of an on-hands manager.
About Me
- John Ovrutsky
- New York, NY, United States
- • Media and Business ADVISOR • Creator of Time Out New York on Demand • Creator of www.timeoutnewyork.tv • 20 year HBO business builder, leader and innovator • Creative marketer; built $800MM business at HBO
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1 comment:
I posted this today because it's a profile of someone I know well who has consistently been able manage large staffs and operations throughout his career. The article shows that hands on management is sitll important, and reinforce the magnitude of importance of customer service.
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